Who we are
Atlas Web Industries LLC (“AWI“) operates ams.gg and may operate other websites. It is AWI’s policy to respect your privacy regarding any information we may collect while operating our websites.
Our website address is: https://ams.gg.
What personal data we collect and why we collect it
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms and support tickets
When visitors leave fill out contact forms or support tickets on the site we collect the data shown in the form or ticket, and also the visitor’s IP address and browser user agent string to help spam detection.
Like most website operators, AWI collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. AWI’s purpose in collecting non-personally identifying information is to better understand how AWI’s visitors use its website. From time to time, AWI may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
AWI also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on ams.gg blogs/sites.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
AWI may collect statistics about the behavior of visitors to its websites. AWI may display this information publicly or provide it to others. However, AWI does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
AWI discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on AWI’s behalf or to provide services available at AWI’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using AWI’s websites, you consent to the transfer of such information to them. AWI will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, AWI discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when AWI believes in good faith that disclosure is reasonably necessary to protect the property or rights of AWI, third parties or the public at large. If you are a registered user of an AWI website and have supplied your email address, AWI may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with AWI and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. AWI takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
Data such as passwords are encrypted and stored in our database and cannot be viewed by anyone.
Transactions are handled securely through our payment gateway provider, PayPal.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
Who we share your data with
Visitor comments may be checked through an automated spam detection service.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You may contact us at any time if you have questions via email at [email protected]
What data breach procedures we have in place
- Our first procedure if a data breach is suspected is to validate and confirm the data breach.
- We will examine the information and logs to determine if a breach occured
- We will also try to determine the type of information that may have been disclosed as well as identify the method of how it was obtained
- If a breach is confirmed we will obtain and preserve all logs and notify law enforcement of the breach
- We will then notify all data owners of the breach
- We will identify the root cause of the breach and devise mitigating strategies to prevent future occurences